Beginning Monday June 2nd the summer COOL Program began and will run until mid-September. The COOL Program is our air conditioner load management program that helps us control the level of demand for electricity on our system during peak times of the summer. For those approximately 275 members who participate in the program the incentive bill credit remains the same as in past years. Should you run into any problems with this program there is a toll-free Call Center that you can call at 1-877-462-6652 from 11:00 am until 9:00 pm.
For service interruptions call the following numbers day or night:
Local Call: 574-583-7161
Long Distance: 800-844-7161
Routine questions may be answered during regular business hours. Only emergency calls will be accepted after regular working hours.
Office Information
White County REMC
302 North Sixth Street
PO Box 599
Monticello, IN 47960
v: 574-583-7161
f: 574-583-4156
Business Office Hours: 7:30AM to 4:30PM, M-F
Line Crew Hours (Nov.-March) 7:30AM to 4:00PM, M-F
Line Crew Hours (April-Oct.) 7:00AM to 3:30PM, M-F
Mission Statement
Our mission is to give our customers high quality, competitively priced service that exceeds their expectations resulting in customer loyalty and enhanced lifestyles in the communities we serve.